1. Introduction
SeatBadlo (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer seat-swap app.
2. Information We Collect
- Account Data: Name, Gender, Phone number.
- Ticket Details: PNR, Train number, coach, berth assignment (entered by users to facilitate swaps).
- Usage Data: App logs, crash reports, device identifiers.
3. How We Use Your Information
- To create and manage your account.
- To match you with other users for seat-swap requests.
- To send notifications, updates, and support messages.
- To troubleshoot app issues and improve the service.
4. Information Sharing & Disclosure
- No Sale or Rental: We do not sell, rent, or trade your personal information.
- Service Providers: We may share data with trusted partners (e.g., analytics, push notifications) under strict confidentiality.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure—use of our service is at your own risk.
6. Cookies & Tracking
We use cookies and similar technologies to operate and improve the app. You can disable cookies in your device settings, but some features may not function properly.
7. Children’s Privacy
Our service is not intended for children under 13. We do not knowingly collect information from minors.
8. Changes to This Policy
We may update this policy at any time. Continued use of SeatBadlo after changes constitutes acceptance.
9. Contact Us
For questions about this Privacy Policy, email: support@seatbadlo.in
Additional Legal Disclaimers
10. No Affiliation
SeatBadlo is an independent, peer-to-peer seat-swap platform. We have no affiliation, endorsement, or partnership with IRCTC or Indian Railways.
11. Risk & Liability
All swap arrangements are made directly between users at their own risk. SeatBadlo does not record, alter, or guarantee any change to official berth assignments in the Passenger Reservation System. We disclaim all liability for fines, penalties, missed trains, delays, or other losses arising from unauthorized seat changes.
12. User Responsibility
By providing your ticket details and swapping seats, you represent and warrant that you hold a valid ticket, have verified the other party’s identity and berth, and accept full liability for any legal or financial consequences.
13. Governing Law
This Privacy Policy and any disputes arising from it are governed by the laws of India. Exclusive venue for any dispute shall be the courts in Hyderabad, Telangana.